How Digital Signage Benefits Patients

When patients are at a doctor’s office, hospital, or other medical location, there are always some unavoidable pitfalls. Patients may feel anxious, overwhelmed, and a bit unprepared for their visit. Hospitals can have extreme wait times, confusing corridors and hallways, and many suffer from a long-term pattern of poor communication between care staff and patients. A streamlined hospital experience can ease patient anxiety and increase their comfort. This could take the form of expedited patient wait times, wayfinding methods readily available, and real-time updates for patients and their families about their status. Another way to improve these key factors in a medical visit is by introducing digital signage to healthcare facilities. Learn more about how digital signage benefits patients.

Decreases wait times

Commercial digital signage displays are interactive. Medical facilities can use them to help speed up the patient admission and check-in process. Instead of relying on a handful of busy workers, patients could simply check themselves in at the touch of a few buttons. This will go much faster and make the admission process much less stressful for the patient. Patients no longer have to worry about the lengthy check-in process and staff can focus on providing the best care, thus increasing patient satisfaction in another beneficial manner.

Helps patients find their way

Medical facilities are known to be confusing and intricate buildings. There may be excessive hallways, confusing corridors, and elevators that only reach specific floors. To cut down on the time and energy patients are putting in to find where they need to go, consider using digital signage to convey a sense of direction and help patients with wayfinding in the facility. Without the stress of feeling late and rushed in finding what seems like a well-hidden room or wing, patients can spend less time looking and more time relaxing and decompressing before their visit begins.

Improves communication

There is often a considerable gap between doctors and patients with communication. Many patients may feel they are not well informed and are not completely aware of what is going on with their health. There are many instances where patients’ families may feel underinformed about the status of a loved one in the facility’s care. As such, digital signage can display patient status to family members in waiting rooms. It can also provide patients with information about their own treatment and status within patient rooms.